PRIVACY POLICY

Effective from: 14th March 2026

Controller: Summers Consulting Services Ltd
Email: hello@guthealthguidance.com
Registered office: 4a Stansted Courtyard, Parsonage Road, Takeley, Bishop’s Stortford, CM22 6PU

We are committed to protecting your personal data and complying with the UK GDPR and the Data Protection Act 2018.

What personal data we collect

We may collect:

  • Name
  • Email address
  • Contact details
  • Payment information (processed by our payment provider)
  • Information you provide through forms, bookings, or email
  • If you become a dietetic client, we will collect health information relevant to your care. This is stored securely using Microsoft 365.
  • Technical data such as IP address, device, and browser type (see Cookie Policy)

How we use your data

We use your data to:

  • Provide the services you request
  • Communicate with you
  • Manage bookings and payments
  • Send updates you have opted into
  • Improve our website and services
  • Meet legal and accounting obligations

Lawful bases

We process data under:

  • Contract
  • Legitimate interests
  • Consent (for optional communications)
  • Legal obligation (e.g. financial records)

For health information, we rely on explicit consent or the provision of health care under Article 9 of the UK GDPR.

Who processes your data

We use trusted service providers to operate our business:

  • Website host (e.g. SiteGround)
  • Email provider (Microsoft 365)
  • CRM/marketing platform (Go High Level – stores name, email, and tags)
  • Payment processor (Stripe)
  • Analytics provider (Google Analytics 4)

These providers act as data processors and only process data on our instructions.

International transfers

Some providers may process data outside the UK. Where this occurs, appropriate safeguards such as the UK International Data Transfer Agreement or Data Privacy Framework apply.

Go High Level is based in the United States. Your name, email address, and tags are transferred to the US using Standard Contractual Clauses with the UK Addendum, which provide an approved safeguard under the UK GDPR.

Data retention

We keep personal data only as long as necessary for the purposes collected and to meet legal and professional requirements. Data is securely deleted when no longer needed.

Your rights

You can request access to your data, request correction or deletion, withdraw consent, object to certain processing, or make a complaint to the ICO (ico.org.uk).

To exercise these rights, contact: hello@guthealthguidance.com